Returning Gifts Online: Tips for Senior Citizens

Returning Gifts Online: Tips for Senior Citizens

When your grandkids are older, you no longer ask their parents what they’d like for Christmas and birthdays; you go straight to the source. Maybe they’ll tell you what they really want, but are afraid to ask for it from their parents. Perhaps I’m still waiting for the day when they say, “Nothing, Grandma. Just to connect more with you.” Wouldn’t that be nice?

When I asked the grandkids what they wanted for Christmas, I immediately received a string of texts from them with the picture, website and description of the item they wanted.

They were all so patient with me and explained everything in more detail. Unfortunately, everything I asked was already in a previous text. Multiple messages later, I can just hear them telling their friends, “Oh my gosh! My grandma is so slow!”

I did my best this year to follow everyone’s suggestions. I found the website, and did my best to pick out the perfect size, perfect color and perfect gift. I felt so proud knowing I made the appropriate online orders for everyone this holiday season.

I try to set a limit to the amount of money I spend on each grandkid, equal amounts for everyone. It isn’t always perfect, but I make it darn close. I work on making sure each grandkid has at least four presents under the tree. A pair of sneakers can be over $100, so I have to be careful. Sometimes I can find a sale and include three sweaters in one package. The kids understand and acknowledge my efforts with joyous laughter…or is it mockery?

All the gifts arrived at our home in time for me to wrap and add them to the bounty of gifts beneath the tree. Christmas morning came and our family had a great celebration. This year, I went two for two in the gift department. Two grandkids didn’t have to return a thing! Hallelujah!

Unfortunately, two grandkids weren’t so lucky. I had to google how to return these gifts. Turns out returning gifts online is a little more complicated – even more so when you’re a senior citizen. Let me tell you, it’s tough.

Here are some tips I found:

  1. Don’t open the box.
  2. Keep all the gift receipts.
  3. Check the return policy.
  4. Have or bring your ID.

I bought two polo shirts from Macy’s online. They were on sale. Yippee! They didn’t fit. Bummer. I think I’ll get reimbursed, but I bought a replacement shirt at Von Maur in the right size just in case. So much for a two-for-one.

As for the Adidas tennis shoes I bought online: Even though I ordered the requested size, they were the wrong size. I ordered new ones and returned the old. So far, so good. However, the second pair was also the wrong size! Now I can’t find the second order number or the email. I think I’m ready to hit my own personal delete button. Okay, maybe it’s not all that bad, but I’m out of my league. Tomorrow, I’m heading to the actual Adidas Store.

After all this, I have some of my own tips to add to my Google list for grandparents:

  1. Keep track of your orders and texts from your grandkids.
  2. Print off your email confirmations, even if you don’t think you’ll need them.
  3. When in doubt, blame the grandkids. I think this is the best tip of all. I did nothing wrong, it’s all their fault.
Nancy Becker

Nancy Becker

Grandkids & Grandparents

I have four grandchildren ages 14-17. In some ways, I’m a very typical grandma, always proud of everything the kids do and wanting to help support them in whatever way I can. In other ways, I’m not very typical. My goal as a blogger is to share my thoughts and experiences that I think are funny and meaningful as I adventure through grandmahood.

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